Contact Us

Use the form below to tell us what you think of our service, make a request or log a problem. Please give as much detail as you think we will need.

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Order Number
If your query is about a particular order, please give us your Order Number.

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Other Ways To Contact Us


For queries about your order only:

For technical help or to report a fault:

For enquiries relating to digital sheet music or Scorch:

For information about our catalogue:

To enquire about our affiliate program:

1300 766 640
9am – 5pm EST
Monday – Friday

Our Address Head Office:
Musicroom Australia
4th floor, Lisgar House,
30-32 Carrington Street
Sydney, NSW 2000
Distribution Centre:
Musicroom Australia
Unit 3 & 4
Bankstown M5 Business Park
17 Willfox Street
Condell Park NSW 2200 is a trading name of Music Sales Pty. Ltd.
Registered in Australia. Registered No.
Registered office: 4th floor, Lisgar House, 30-32 Carrington Street, Sydney, NSW 2000, Australia is a division of Music Sales Pty. Ltd.

Contact Procedure

If you have a question, please use the form above or write to, indicating the nature of the question. You will then receive an automatic email response with contact numbers for specific questions and information on how to track your order. We will then endeavour to deal with your query and, if appropriate, reply personally within the next working day.